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  • About Us
    • Why ANACITY?
    • Media Coverage
    • Partners / Re-Sellers
    • Testimonials
  • Features
    • Society Billing & Accounting
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  1. Home
  2. FAQs

Know more about ApnaComplex

Answers to basic questions you might have about us.

What is ApnaComplex?

ApnaComplex is a web portal that provides tools to effectively manage and easily maintain the almost all aspects of your residential complex, be it Apartment Complexes, Private Layouts, Row houses, Villas or even a Colony. Your Association can register with ApnaComplex and create an online space for your community to manage the association activities. You can see the video in sidebar for a detailed explanation.

I want my apartment complex or layout to get started with ApnaComplex. What are my next steps?

Please get started by filling in the details here. Soon after you submit your request, support team from ApnaComplex would reach out to you to set up your complex's private, secure portal in ApnaComplex in less than a business day.

Our Complex is still under-construction (OR) We are yet to form an association / society for our complex. Can we still use ApnaComplex?

Yes. We absolutely understand the importance of all owners having a common platform to discuss topics related to their complex even before an association is formed and funds are available. Thus, we offer ApnaComplex for complexes who are yet to take possession or yet to form an association free of cost. You just need to register your complex here and get started with the free package right away! Once your association is formed you can upgrade to standard / ultimate editions of ApnaComplex to meet the enhanced needs of the association. For more details, please visit our pricing page.

What is the price for using ApnaComplex?

ApnaComplex is offered in four different pricing plans. There is a free edition for any society/complex to get started and then paid editions with advanced features for active housing societies. You can try the features before you subscribe to ApnaComplex. For more details, please visit our pricing page.

Should we pay after trial period, if we do not use ApnaComplex after the trial?

No. If you decide not to use ApnaComplex after your 15-day trial, you need not pay. This is a no-obligation trial. You can continue to use the free edition without paying anything.

How can the Owners / Residents Association Management Committees use ApnaComplex?

ApnaComplex provides a host of Administration tools/features that helps the association management committees to ensure smooth functioning of the complex. Please find the tools that are currently available by visiting us at the features section here.

How can individual Owners / Residents use ApnaComplex?

ApnaComplex brings together the owners/residents on to a common platform and promotes community living. Please visit the features section here to know how you can benefit from ApnaComplex as a owner/resident.

What type of support is offered by ApnaComplex?

We offer extra-ordinary support. Our support staff are well trained, helpful and service oriented. You can check out some of the testimonials we received from our customers regarding our support! ApnaComplex helps you with initial setup to load your complex details and past data (such as member data, past expenses, assets, vehicles, parking lots), email support, training your estate manager and staff.

Is our Data Secure and Confidential on ApnaComplex?

Absolutely Yes. ApnaComplex uses industry standard security practices to protect your data.

ApnaComplex uses Secure Socket Layer(SSL) technology to encrypt the entire transmission of data between your browser and our server.

In addition, ApnaComplex has strict user access control in place - the information of your complex is only visible to the members of your community and not other users of ApnaComplex, unless you chose to make it public. Even within the same community, the information is visible based on the roles of the user. Only administrators can view all the information related to the community. Members with other roles can see only that information that is needed.

Moreover, the data storage of your data is in a world class Data Center, implementing highest security standards to ensure peace of mind to you.

What happens to our Data if we decide not to use ApnaComplex in future?

In an unlikely event that you decide to discontinue the use of ApnaComplex, the administrator will have the option of downloading data of the complex. Post the confirmation from the administrator, we would permanently delete the data of the complex from our servers.

I have more questions. Whom do I reach out to?

Please reach us at the details available on our Contact Us page. You can alternately submit your query on the same page with your details and we will respond back!

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Other Pages

  • ANACITY Overview
  • Collection Gateway - Automate NEFT
  • Vehicle Sentry - RFID based Vehicle Tracking
  • Water Moniotor App - Water Tanker Trip Tracking App
  • Gatekeeper - Visitor Tracking App
  • Online Payment Gateway
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Knowledge Base

  • ANACITY Help
  • 7 Habits of Highly Effective Managing Committees
  • Code of Conduct for Housing Society Managing Committees
  • Waste Management in Apartments
  • How to calculate the maintenance charges in a housing society?
  • Covid-19 - Facts over Fear - Joint Initiative with The Times of India

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